Order, approval and delivery information.
A practical guide for quotations, samples, production, packing, dispatch, issue reporting and repeat requirements.
01
Quotation & scope
Quotations are prepared against the information supplied: product, specification, quantity, branding, packaging, delivery location and required date.
Prices, taxes, freight, validity, payment terms and exclusions are stated in the quotation. A change in quantity, material, artwork, personalisation, packing or destination may require a revised quotation.
02
Samples & approvals
A stock sample, size set, branding sample or pre-production sample may be recommended depending on the product and quantity. Sample availability, cost and dispatch are confirmed separately.
Bulk production should begin only after the agreed product, colour, sizing, artwork, placement and finish have been approved in writing.
03
Artwork & personalisation
Vector logo files are preferred. Artwork quality, print dimensions, colours and placement are reviewed before production.
For individual names, numbers or recipient-level packing, the buyer must supply the final approved data in the requested format. The exact spelling and sequence should be checked before approval.
04
Production timelines
Timelines vary with product availability, sampling, quantity, decoration, stitching, personalisation, packaging and peak-season capacity.
An estimated schedule is confirmed after specifications and commercial terms are approved. Delivery dates should allow for production plus transit; an unapproved draft or pending payment can move the schedule.
05
Packing structure
Orders can be planned for bulk cartons, size-wise packing, department-wise packing, individual polybags, gift boxes or kit assembly, depending on the product and quotation.
Special labels, recipient names, barcodes, inserts and multi-location splits must be confirmed before production planning.
06
Shipping & delivery
Delivery can be planned within Odisha and to destinations across India. Freight mode, cost, estimated transit and responsibility for unloading or local handling are confirmed in the quotation.
Transit estimates depend on the carrier and destination. Check cartons and quantities on receipt and note visible transit damage with the carrier wherever possible.
07
Colour, size & production variance
Fabric, material, screen and printed colour may appear different under different lighting or devices. Production is aligned to the approved physical or digital reference within normal process limitations.
Garment measurements and product dimensions can have small manufacturing tolerances. Exact tolerance, testing or compliance requirements must be stated before quotation if they are critical to the order.
08
Reporting an issue
Inspect the order promptly after delivery. Report any shortage, incorrect item or visible manufacturing issue with the invoice or order reference, affected quantity, photographs and carton details.
Do not distribute, alter, wash or use disputed items before the issue has been reviewed. Customised goods cannot generally be resold, so resolutions are assessed against the approved specification and evidence.
09
Repeat orders
Previous artwork and specifications can help a repeat order, but material, product and shade availability may change between batches.
A repeat is confirmed only after current availability, pricing and schedule are reviewed. Retaining an approved sample or size set is recommended for ongoing uniform programmes.
START A PROJECT
Have a delivery deadline or special packing structure?
Include it in the quotation request before sampling or production so feasibility can be confirmed properly.
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