Terms & conditions.

Last updated 24 August 2026. These website terms should be read with the quotation, invoice, purchase order or agreement for a specific order.

Website information

The website presents general product and service information. Images are representative and availability, material, colour, dimensions, branding feasibility, minimum quantity, price and timeline must be confirmed in a written quotation.

Quotations

A quotation applies only to the stated specification, quantity, branding, packing, delivery location, taxes, freight, payment terms and validity. Any change may require revised pricing or timing.

Approval before production

The buyer is responsible for checking product specifications, artwork, spelling, names, numbers, colours, placements, sizes and packing data before approval. Production based on an approved proof, sample or written specification cannot be treated as an error where it matches that approval.

Artwork and intellectual property

By supplying a logo, design, name, photograph or other material, the buyer confirms that they are authorised to use it and instruct The Print Mart to reproduce it for the order. The buyer is responsible for third-party claims arising from unauthorised content.

Customised goods

Made-to-order, printed, embroidered, engraved, labelled or otherwise customised products are produced for a specific buyer and are not generally eligible for cancellation or return after production has started, except where required by law or where the goods materially fail to match the approved specification.

Payment and production

Payment milestones and accepted methods are stated in the quotation or invoice. Sampling, material reservation, production or dispatch may depend on receipt of the agreed payment and required approvals.

Delivery and risk

Delivery dates are estimates based on approved specifications, production and carrier conditions. Freight, transit responsibility, unloading and multi-location dispatch are handled as stated in the quotation. Events outside reasonable control may affect timing.

Inspection and issue reporting

The buyer should inspect quantities and condition promptly after delivery and report a substantiated issue with order reference, affected quantity, photographs and relevant carton details. Disputed items should not be used, altered, washed or distributed before review.

Limitation

To the extent permitted by law, responsibility for an accepted claim is limited to the affected goods or the amount paid for them, as appropriate to the circumstances. Indirect or consequential business losses are excluded where legally permitted.

Applicable terms

A signed agreement, purchase order accepted in writing, quotation or invoice may contain additional or more specific terms for an order. Applicable law and jurisdiction are determined by the transaction documents and law governing the business.

Contact

Questions about these terms can be sent to info@theprintmart.com or discussed at +91 77900 09510.